Our hosting provider DreamHost have a very good and friendly support forum where lots of users join in to help each other.
http://discussion.dreamhost.com/
You should check out the DreamHostKnowledgeBase before you ask in the support forum it might already have the answer you're looking for! If that fails too, then ask the DreamHost support people. They always have an answer for you within 24 hours, but these other choices might be faster.
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